The questions below are in most cases extracted from our correspondence with our clients. Have a look, maybe the  question forming in your mind right now has been answered already, and you haven’t even had a chance to ask it!

Q What are the departure dates?

A The departure dates of our tours are chosen by our clients. Since our tours are entirely private, the clients going on the tour decide the dates, according to their own preference.

Q Where do the trips start?

A The best ways to arrive are in Sofia or Bucharest (both cities have international airports).

Q  I had a look at  your tours and i sort of like one of them, but I’d like to make a few changes to the itinerary. Is it possible?

A Of course. One of the major advantages you enjoy once you decide to go for one of our tours is the fact that they are highly customizable. You can have changes made to one of them, join 2 tours together, or just tell us about the places you want to see, and we’ll make a whole new tour just for you!

Q I don’t see any hotel names listed under accommodation. What type  of hotels are you offering?

A A decision on the hotels used on a particular tour is always a result of the pre-tour correspondence between us and our clients. We have a very diverse choice of hotels, ranging from family run hotels and guesthouses to modern 3, 4 and 5 star hotels. In some smaller cities, the choice may be a bit more limited. When you decide to book a tour, we will discuss your preference for accommodation, and reservations will be made accordingly.

Q How about meals? I see that in most cases, only breakfast is included.

A Having meals included means that you would have to be in a certain time, at a certain place just so that you don’t miss a meal reservation. But then, you are on a private tour, and maybe you’d like to spend more time at one of the sights than planned, and you might end up missing a meal you paid for. That’s why, to ensure maximum flexibility throughout your trip, meals are usually planned as we go, unless they are really specific for the area, and it would be a shame to miss (such as a home hosted lunch or dinner). Your guide will always have suggestions for places that you can go to for meals, no matter where you are along the route.

Q How about changes of itinerary on the fly? Can we do that, if we decide to visit something which was not initially included?

A Changes on the fly can be done to a certain extent. As mentioned above, you can always choose to skip a meal or a sight, or swap for a totally different sight altogether. However, alterations of itinerary that imply hotel reservation changes are subject to rooms availability. Also, please not that in the case of last minute hotel cancellations, sometimes the hotel charges penalties, that can be up to 100% of the reservation cost. Additional costs generated by on-the-fly changes will be billed separately.

Q Do your tours offer any  insurance related services?

A No. We recommend to all of our clients to  carry a medical insurance that would cover any health-related costs that might incur while on the trip. Insurance for lost/stolen luggage is also recommended

Q Does the guide take care of his own meals?

Yes. The guide will have a meal allowance, which will cover his meals.