Privacy Policy

www.balkantrails.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ad Manager, Google Ads Similar audiences and Facebook Lookalike Audience

        Personal Data: Tracker; Usage Data

      • Google Ads conversion tracking

        Personal Data: Trackers; Usage Data

      • Facebook Audience Network

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics Advertising Reporting Features

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics Demographics and Interests reports

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Maps widget

        Personal Data: Tracker; Usage Data

      • Font Awesome

        Personal Data: Usage Data

      • Calendly Widget

        Personal Data: calendar information; device information; email address; Trackers

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Tracker; Usage Data; various types of Data

    • Managing contacts and sending messages

      • ActiveCampaign Newsletter

        Personal Data: first name; last name; 

    • Managing data collection and online surveys

      • Facebook lead ads

        Personal Data: country; Data communicated while using the service; email address; first name; last name; phone number

    • Remarketing and behavioral targeting

      • Google Ads Remarketing and Facebook Remarketing

        Personal Data: Tracker; Usage Data

      • Facebook Custom Audience

        Personal Data: email address; Tracker

    • Spam and bots protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • ActiveCampaign

        Personal Data: email address; Tracker; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      Balkan Trails OOD
      36 Felix Kanitz St. Apt. 7, 9000 Varna, Bulgaria

      Owner contact email: office@balkantrails.com

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